Terms & Conditions
Effective Date: 01-02-2025
Welcome to Spicy Hivez! These Terms & Conditions govern your use of our website https://spicyhivez.com/ and our products. By accessing, browsing, or purchasing from our website, you agree to comply with these terms. Please read them carefully before using our services.
1. General Terms
- By using this website, you confirm that you are at least 18 years old or have the legal consent of a parent/guardian.
- We reserve the right to modify, update, or discontinue any part of the website or these terms at any time without prior notice.
- Continued use of our website after changes are posted constitutes acceptance of the revised terms.
2. Products & Orders
A. Product Availability
- We strive to ensure that all listed products are available, but stock availability may vary.
- If a product is out of stock after placing an order, we will notify you and offer an alternative or a refund.
B. Pricing & Payment
- Prices for our products are listed in Indian Rupees (INR) and are subject to change without prior notice.
- We accept payments via credit/debit cards, UPI, net banking, and cash on delivery (COD) where applicable.
- Payments must be made in full before order processing.
C. Order Cancellation
- Orders can be canceled within 12 hours of placement by contacting our support team.
- If the order has already been shipped, it cannot be canceled.
3. Shipping & Delivery
- We deliver across India through trusted courier partners.
- Delivery times vary based on location but typically range from 3-7 business days.
- Customers will receive tracking details once the order is shipped.
- We are not responsible for delivery delays caused by unforeseen circumstances such as natural disasters or courier issues.
4. Returns & Refunds
- Returns are accepted under specific conditions. Please refer to our Return Policy for details.
- Refunds are processed based on the terms outlined in our Refund Policy.
5. User Conduct
By using our website, you agree that you will not:
- Use the site for any illegal or unauthorized purpose.
- Attempt to access restricted areas or interfere with website operations.
- Post false reviews, spam, or any offensive content.
- Copy, reproduce, or distribute any website content without permission.
Any violation of these terms may result in termination of access to our services.
6. Intellectual Property
- All content, including logos, images, product descriptions, and text, is the exclusive property of Spicy Hivez.
- Unauthorized use of our intellectual property is strictly prohibited.
7. Limitation of Liability
- Spicy Hivez shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability is limited to the amount paid for the purchased product.
8. Privacy Policy
Your personal information is handled as per our Privacy Policy. By using our website, you consent to our data collection and usage practices.
9. Third-Party Links
- Our website may contain links to third-party sites for convenience.
- We are not responsible for the content, policies, or practices of external websites.
10. Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Patiala, Punjab.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
📍 Spicy Hivez
📧 Email: [email protected]
📞 Phone: +91 98770 81319
