Privacy Policy
Effective Date: 01-02-2025
At Spicy Hivez, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (https://spicyhivez.com/) or make a purchase from us.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
A. Personal Information
We collect personal details when you make a purchase, contact us, or subscribe to our newsletter. This may include:
- Full name
- Email address
- Phone number
- Billing or shipping address
- Payment details (processed securely via third-party payment gateways)
B. Non-Personal Information
We also collect non-personal data, such as:
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device type and operating system.
C. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, improve website performance, and analyze traffic. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send promotional offers, newsletters, or updates (only with your consent)
- Detect fraudulent activities and ensure website security
- Comply with legal and regulatory requirements.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:
- Secure payment gateways for transactions
- Encrypted storage of sensitive data
- Limited access to personal information within our team
- Regular security audits to prevent data breaches.
4. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Payment processors, shipping partners, and customer support services necessary for order fulfillment.
- Legal Authorities: When required by law, to comply with legal obligations, protect our rights, or prevent fraudulent activities.
5. Third-Party Links & Services
Our website may contain links to third-party websites, such as payment processors or social media platforms. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.
6. Your Rights & Choices
As a customer, you have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing emails by clicking the “Unsubscribe” link in our emails.
- Disable cookies through your browser settings.
To request modifications or deletion of your data, contact us at [email protected].
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Once data is no longer needed, we securely delete or anonymize it.
8. Children's Privacy
Spicy Hivez does not knowingly collect personal information from children under 18 years of age. If you believe a child has provided us with personal data, please contact us to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised Effective Date.
10. Contact Us
For any questions or concerns regarding our Privacy Policy, you can reach us at:
Spicy Hivez
Patiala, Punjab, India
📧 Email: [email protected]
📞 Phone: +91 98770 81319
